Frequently Asked Questions

OneChautari is an online directory and community platform that helps people discover Nepali and South Asian businesses, services, promotions, and jobs across the United States.

Yes. Customers can browse businesses, view profiles, explore promotions, and search jobs for free.

No. You can browse the public directory without an account. Business owners need an account to claim or manage a listing.

OneChautari currently covers all major metropolitan areas across the United States, including New York, Los Angeles, Chicago, Houston, Dallas, San Francisco, Seattle, and many more. We're constantly expanding to new cities.

The Community section highlights curated local housing, events, and workshops relevant to the Nepali and South Asian community. It's maintained by the OneChautari team — browse it under 'Community'.

Create an account and either claim an existing business profile or submit a new business listing. Once approved, you can manage your business profile from your dashboard.

Search for your business, open the business profile, and click “Claim This Business.” Submit the requested information, and the OneChautari team will review the claim.

Yes. Once your claim is approved, you can update your business details, photos, promotions, jobs, and other profile information from your dashboard.

Yes. Basic business listings are free. Paid plans are available for businesses that want more visibility and additional tools.

The Free plan includes: a business profile listing, your business logo, contact info (phone & website), up to 3 photos, customer reviews on your listing, 1 promotion per month, 1 job listing, and standard directory visibility.

Pro includes everything in Free, plus: higher search ranking, up to 10 photos, a tagline, business hours, social media links, WhatsApp & Email contact buttons, FAQs, custom SEO, the AI copywriter (50 generations/month), the Marketing Kit (QR codes + printable flyers), basic analytics (views & clicks), up to 5 promotions per month, and up to 3 job listings per month.

Featured is our premium tier for maximum visibility. It includes everything in Pro, plus: a Featured badge, top of search results, homepage spotlight, up to 25 photos, specialties/amenities, a cover banner, a menu (PDF), a promo video, a custom call-to-action button, the Marketing Kit design studio (brand colors, gradients & fonts), the AI copywriter (200 generations/month), advanced analytics, up to 20 promotions per month, and up to 20 job listings per month.

Yes. You can cancel your subscription through your billing settings. Your plan remains active until the end of the current billing period.

Yes. You can upgrade or downgrade between Pro and Featured from your billing portal.

Yes — every plan, including Free, can upload a business logo. It appears on your listing header and in your Marketing Kit.

Pro and Featured owners get a Marketing Kit in the dashboard: generate QR codes that link straight to your listing, and design printable flyers and social posts (exported as PNG or PDF). Featured unlocks a design studio with brand colors, gradients, and fonts.

Yes. Pro and Featured owners can use the built-in AI copywriter to draft business descriptions, taglines, FAQs, promotions, and job posts, then edit before publishing. Monthly limits are 50 generations on Pro and 200 on Featured; the Free plan doesn't include AI writing.

From your business dashboard, go to 'Promotions' and click 'Create Promotion'. Add your offer details, discount amount, and validity dates. Your promotion will be live immediately after submission.

Promotions can run for any duration you choose. Most businesses set promotions for 1-4 weeks. You can end a promotion early or extend it from your dashboard.

From your dashboard, go to 'Jobs' and click 'Post Job'. Fill in the job title, description, requirements, salary range, and contact information. Jobs are published immediately and stay active for 30 days by default.

Yes — this is live. Pro and Featured owners can generate drafts for promotions and job posts with the built-in AI copywriter and customize them before publishing (50 generations/month on Pro, 200 on Featured).

Yes. Paid plans and visibility tools are designed to help business owners improve their profile, promote offers, and reach more customers.

Free plan: 1 promotion and 1 job listing per month. Pro plan: Up to 5 promotions and 3 job listings per month. Featured plan: Up to 20 promotions and 20 job listings per month.

We accept all major credit cards (Visa, Mastercard, American Express, Discover). All payments are processed securely through Stripe.

Absolutely! There are no long-term contracts or cancellation fees. You can cancel anytime from your account settings. Your subscription will remain active until the end of your current billing period.

Yes! You can upgrade or downgrade your plan at any time. When upgrading, changes take effect immediately. When downgrading, changes take effect at the start of your next billing cycle.

We recommend trying the free plan first to see if OneChautari fits your business needs. If you upgrade to a paid plan, you can cancel anytime to prevent future charges. Renewal payments are generally non-refundable.

Yes. On any business profile you can leave a OneChautari review with a star rating and a comment — no account required. Reviews are checked by our team before they appear publicly.

Every review is submitted as 'pending' and reviewed by the OneChautari team before it goes live, to keep things genuine and spam-free. Business owners can reply to reviews and flag ones they believe are inappropriate, but they can't edit, delete, or approve reviews themselves.

Yes. From the dashboard, an owner can post a public reply to any review on their listing and flag a review for our team to look into.

Some listings also show a Google rating, clearly labeled as a snapshot “as of April 2026.” It's a one-time reference from public data and does not change over time. Owners can add a “View on Google” link so visitors can check the latest Google reviews directly.

Click 'Sign In', then 'Forgot Password'. Enter your email address and we'll send you a link to reset your password. The link expires after 24 hours.

You can delete your account from Settings > Account > Delete Account. Please note this action is permanent and will remove all your data, including business listings if you're a business owner.

You can reach our support team through the Contact page, by emailing onechautari@gmail.com or connecting via facebook. We typically respond within 24 hours.

We're currently working on native iOS and Android apps. In the meantime, our website is fully responsive and works great on mobile browsers. Add it to your home screen for an app-like experience!